A look into Apogee Interactive

Apogee Interactive is a full service technical and operational solutions company, providing consulting, design, implementation and support services for various industries.

Based in Toronto, Canada, Apogee focuses on a number of technologies, including:

• Voice over IP implementations
• Data warehousing / reporting
• Network implementations and support
• Citrix implementations / virtualization and Help Desk support
• We maintain strong partnerships with certified and highly experienced subject matter experts on most products and technologies. As a result, we are able to bring in the best resources for the projects we take on and are able to serve businesses of all sizes

Additionally, Apogee has extensive experience in:

• Contact Center forecasting, scheduling and intra-day management
• Agent incentive program design
• Reporting and KPIs
• Budgeting